FAQ

Check-in begins at 3:00 PM, and check-out is by 11:00 AM.

Whenever we can, absolutely. Early arrivals and late departures are based on availability. Please inquire with our front desk.

The Douglas is centrally located in the Heart of Savannah’s Historic District at 14 E Oglethorpe Avenue.

It is — and it’s not your average continental spread. Expect a thoughtful breakfast with fresh, local ingredients each morning, complimentary for all overnight guests.

No, pets are not allowed on the premises.

Of course, guests of The Douglas must be at least 21 years old.

Yes, free Wi‑Fi is available throughout the hotel.

Yes, we have a cozy private bar where guests can relax and enjoy a drink in a more intimate setting.

The Douglas is located just about 11 miles from Savannah/Hilton Head International Airport, approximately a 24-minute drive by car.

We understand travel plans sometimes change unexpectedly, and we appreciate your understanding that we are a small, independently operated property. Each reservation plays an important role in how we plan and staff our team, allowing us to provide a high level of service to all guests.

To confirm your stay, a non-refundable deposit equal to one night’s stay will be charged seven (7) days prior to arrival.

Just get in touch with us directly by phone or email. We’re happy to help adjust dates or details.

Yes, valet parking is available for all overnight guests. Just pull up to our front entrance on East Oglethorpe Avenue, and we'll take care of the rest. Valet parking is $50 per night.

Yes, guests with electric vehicles can be charged while using valet.

Yes, we have complimentary coffee from our La Marzocco espresso machine and In Pursuit of Tea products available 24 hours a day.

Please refrain from smoking, as this is a smoke-free hotel. If you smoke in your room, a smoking fee will be applied.

Not inside each room — but on every floor, you’ll find a thoughtfully stocked complimentary mini bar with cold beverages, snacks, and essentials to make you feel at home. Think of it as your neighborhood pantry down the hall — help yourself, anytime.

We don’t offer traditional room service. The Douglas is designed more like a private residence than a conventional hotel. Join us downstairs for your complimentary gourmet breakfast that is served daily from 7 am to 11 am. As a guest of The Douglas, we are happy to make you a reservation at our French-inspired restaurant, Lester's. Please call the front desk.

We don’t have a gym on site — but we do have plenty of recommendations for scenic jogs, local yoga studios, and wellness experiences nearby. Savannah itself is our favorite way to stretch your legs.

Yes, our twenty-two-room hotel is the ideal place for corporate retreats, wedding accommodations, and other events. Reach out to our events team for details and bespoke planning.

Savannah is best explored on foot — charming squares and cobblestone streets included. For longer jaunts, we offer bikes!

Our front desk and concierge are here for anything you need, anytime — from last-minute dinner bookings to a bottle of bubbles waiting in your room.